FICO & Aiful Communications (Japan)

Improving Collections Results with Automated Customer Communications Services

Product Training
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¿Alguna vez se preguntó de qué manera Aiful automatizó sus medidas de recobro y pasó al 80 % de los clientes al autoservicio? Aiful Chief Marketing and Information Officer, Shinichiro Okuyama, explains how FICO Customer Communication Services helped Aiful improve collection activity and performance of their call center.
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