FICO & Southwest Airlines: Optimal Decisions in the Midst of Constant Changes

Southwest Airlines connects people to what’s important in their lives by carrying more than 100 million passengers a year to 93 domestic and international destinations. With the airline industry continually looking for new opportunities to grow incremental margin, Southwest selected FICO® Xpress Optimization Suite to implement multiple optimization projects across the airline — from fuel purchasing and airplane provisioning to crew planning and ground operations — and the optimization team has more projects in the works.