What is the Future for Customer Identity and Authentication?

Technical innovation, customer expectations and even Covid-19 are driving changes in how customer identity authentication happens - Andras Cser from Forrester discusses the future with Todd Higginson from FICO:

• Which of today's technologies are here to stay?
• What role will AI, machine learning and deep learning play?
• How will emerging techonogies based around device, social media, telephone numbers and email addresses help people establish their identity?
• Will de-centralized identity be compatible with government issued identity schemes?

Watch the full video here.