Since the Great Recession, the financial industry has worked hard to ensure that it is better prepared for the next crisis. Faced with the uncertainty brought on by the COVID-19 pandemic, banks are certainly better capitalized for this downturn. But building up reserves won’t suffice if you aren’t also improving the processes that your organization uses to make decisions. Most people are aware that their individual and collective decisions suffer from bias, but rarely take steps to address the problem. In this session, Michael Mauboussin – author, professor, and Head of Consilient Research at Counterpoint Global – will provides a handful of concrete methods to improve the quality of decisions that are easy to understand, easy to implement, and cost effective.
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