Digital Account Opening: What Do Consumers Really Want? We Asked 14,000 Consumers Across 14 Countries

In this panel session, FICO will share the 2021 DAO survey results of 14,000 consumers over 14 countries. We’ll explore region-specific findings, including:

• How COVID-19 has affected digital account opening rates
• Preferred methods for opening accounts (with new and existing providers)
• Preferences by loan product (savings accounts, mortgages, cell phone, car loans, credit cards, buy-now/pay-later, etc.)
• Expectations for digital account opening capabilities (myth-busters, included) - 5 best practices for an exceptional DAO experience to build your ideal portfolio