Digital Account Opening: What Do Consumers Really Want? We Asked 14,000 Consumers Across 14 Countries

2021 Digital Account Opening Asia Pacific survey results

Fact Sheet
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In this panel session, FICO will share the 2021 DAO survey results of 14,000 consumers over 14 countries. We’ll explore region-specific findings, including:

  • How COVID-19 has affected digital account opening rates
  • Preferred methods for opening accounts (with new and existing providers)
  • Preferences by loan product (savings accounts, mortgages, cell phone, car loans, credit cards, buy-now/pay-later, etc.)
  • Expectations for digital account opening capabilities (myth-busters, included) - 5 best practices for an exceptional DAO experience to build your ideal portfolio
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