COVID-19 has had an enormous impact on the lives and fortunes of every consumer. It impacted the way people lived, worked, transacted and communicated. New opportunities and risks have emerged. How are financial institutions navigating these changes? Are the investments made in digital transformation initiatives paying off? What are the priorities for the future? Which firms are in the best position to succeed? Jim Marous, co-publisher of the Financial Brand, owner and CEO of the Digital Banking Report, and host of the podcast, Banking Transformed, will share what has occurred in the industry and provide a view into the future.
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