Analysts estimate that first-party fraud losses represent more than 20 percent of a financial institution’s bad debt book, and that these losses can exceed third-party fraud (identity theft) 10x over. Many banks are still challenged by non-standard and inconsistent definitions of first-party fraud, lack of clear ownership for first-party fraud losses between risk and fraud functions, and limited clarity of how to operationalize solutions to this growing problem across the customer lifecycle. In this webinar, you’ll learn what your industry peers are doing to stop first-party fraud and best practices in definitions, ownership, and solution operationalization.
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