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Over the past 40 years, business thought leaders in the industrialized world have had a love-hate relationship with artificial intelligence technologies. A succession of brief vogues, in which technology vendors sought to apply AI to a range of pragmatic business challenges, have been punctuated by periods of disillusionment.
More recently, however, AI and machine learning have emerged as powerful, practical and well-accepted tools for a wide range of business applications. The techniques have become vastly more capable. Equally important has been the explosion of capacity in information infrastructures, especially the development of databases and processing to manage “Big Data” during the first decade of the 21st century.
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