Today, more than ever, business agility is essential for successful collections and credit recovery practices. With compromised budgets, a greater number of consumer protection regulations, and the likelihood that recent increases in consumer confidence and consumer borrowing will lead to higher levels of delinquency, collections and credit recovery teams across many industries are being pressed to think hard about new and flexible approaches to their operations and operational strategies. In terms of how technology can provide agility, collection and recovery professionals should not underestimate the cloud.
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