Effectively managing the debt cliff in Canada

Fact Sheet
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White Paper

Since COVID-19 began its spread across the globe, financial institutions have grappled to adapt their collections activities to assist the millions of consumers experiencing financial distress as a result of the pandemic. In Canada, more than two million jobs were lost in April alone, and collectors have faced some unique challenges with the federal government requiring them to suspend any collections activities on new debts until further notice.
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