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With so many channels and devices — especially mobile — customers are not only connected 24/7, but they’re also more empowered. Bombarded with endless offers, today’s customers have very high expectations of brands. Their selection of any product or service is shaped by how well the brand understands and engages with them — especially since consumers know how much data they provide, passively and proactively, to brands.
With the depth and breadth of marketing capabilities in FICO Marketing Solutions, marketers can design highly personalized campaigns and interactions, giving customers the experience they desire.