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As the mortgage industry currently faces unprecedented losses, it is unsettling that many industry experts do not see a quick recovery in the near future. Many, in fact, are concerned that it could be several years before these record high losses begin to abate.
If these predictions are valid, servicers need “best-in-class” analytic tools, services and processes that will help them not only to identify more accurately those mortgage holders most at risk, but also to optimally understand what actions will bring the greatest value to their institutions as well as serve each customer’s overall needs.