Unified Decisioning Platform

The events of 2020–2022 challenged financial institution decision models across the industry. Creating a unified decisioning capability to support unique decision points throughout the enterprise is now essential. In this technology spotlight, IDC outlines the essential framework for establishing a decision control plane that cuts across three pillars of enterprise intelligence:

1. An organization's ability to synthesize information
2. An organization's capacity to learn
3. An organization's ability to deliver insights at scale