What do SMEs need from their banking providers post-pandemic?

A recent small- and medium-sized enterprises (SMEs) study, which collected 4,700 responses from businesses in the APAC region, has unveiled some must-know statistics for banks:

1. 40% of SMEs intend to borrow money in 2022
2. As many as 44% of them would consider alternative funding sources
3. Less than 35% of them are highly satisfied with their banks

This FICO white paper  analyzes these statistics, providing in-depth detail around the impact of COVID-19, problems with funding access, what SMEs want from their funding providers, and the regional and country breakdown of the survey responses.