with a better browsing experience; allow us to assess, monitor, and improve the website’s
performance; and enable our partners to advertise to you. You may disable the cookies by changing
the settings in your browser, and you may tell us not to share your cookie data with third parties.
Success in retail banking increasingly depends on how well an institution performs in two key disciplines: capital management and risk management. By looking at these two dimensions of performance together, banks gain a view of their competitiveness in relation to world-class performance levels. They see the directions they need to move to gain more competitive advantage.