Successful Debt Collection for Government Agencies

What does it take for a government agency to transform their collection and recovery efficiencies?

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Assessing your collection and recovery processes shows how you can:

  • Evolve from "seeming productive" to measuring actual effectiveness and profitability 
  • Strike the right balance between the constituent experience and operational cost 
  • Identify siloed practices inhibiting collection and recovery efficiency and effectiveness 
  • Understand agency performance compared to industry best practices 
  • Align current technologies with processing to optimally perform and achieve better results