Resource Center
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Resources
White Paper
FICO Opens Up the Complex World of Optimization to Business Analysts
Executive Brief
How are collection operations changing?
Case Study
Shop Direct Prioritizes the Customer Throughout the Collections Lifecycle
Solution Sheet
FICO Customer Affordability-as-a-Service
Executive Brief
Optimal vs. Ordinary Collection Strategies
eBook
Digital Communications: Streamlining customer contact throughout the lifecycle
Webinar
Omni-Channel Communications
Webinar
Why Compassion in Collections Won't End After COVID
Demo
FICO® Customer Communication Services for Collections
Case Study
Globe Telecom Reduces Churn and Account Delinquency Case Study
Hot Topic
Prescriptive Analytics for Collection Communications
Analyst Report
Beyond the Call Center: Emerging Strategies for Collecting Consumer Debt AITE Report
White Paper
Coping with the COVID-19 Crisis: Adapting to the New Reality
Case Study
Santander Bank Polska Case Study - Portuguese
Case Study
Santander Bank Polska Case Study - Spanish
Video
Collecting Debt in the Pandemic
Video
Collecting Debt in the Pandemic - Interview with Bruce Curry
Executive Brief
Four ways debt collection must change
Webinar
Improve Your Communications to Manage the Rise in Delinquencies
White Paper
Effectively managing the debt cliff in Canada
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