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Resources

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Customer Development

Executive Brief

How are collection operations changing?

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Decision Management and Optimization

Webinar

The Digital-First Collections Strategy Imperative – McKinsey and FICO

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Decision Management and Optimization

Executive Brief

 Optimal vs. Ordinary Collection Strategies 

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Customer Development

eBook

Digital Communications: Streamlining customer contact throughout the lifecycle

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Customer Development

White Paper

Coping with the COVID-19 Crisis: Adapting to the New Reality

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Debt Collection and Recovery

Video

Collecting Debt in the Pandemic - Interview with Bruce Curry

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Debt Collection and Recovery

Webinar

Improve Your Communications to Manage the Rise in Delinquencies

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Customer Development

White Paper

Effectively managing the debt cliff in Canada

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Debt Collection and Recovery

Webinar

APAC An Unprecedented Number of Vulnerable Customers Are Coming Your Way

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Debt Collection and Recovery

Webinar

North America An Unprecedented Number of Vulnerable Customers Are Coming Your Way

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Debt Collection and Recovery

Webinar

EMEA An Unprecedented Number of Vulnerable Customers Are Coming Your Way — Learn How to Prepare Now

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Debt Collection and Recovery

Analyst/Partner Collateral

Beyond the Call Center: Emerging Strategies for Collecting Consumer Debt

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Debt Collection and Recovery

Executive Brief

Using Predictive Analytics to Enhance Accounts Receivable Management

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Customer Development

Presentation

Electronic Document Exchange in Collections & Origination

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Debt Collection and Recovery

Case Study

Analytics Ramp Up Government Collections Success

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