Resource Center
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Resources
Case Study
Shop Direct Prioritizes the Customer Throughout the Collections Lifecycle
Solution Sheet
Affordability-as-a-Service
Webinar
The Digital-First Collections Strategy Imperative – McKinsey and FICO
Webinar
Scoring Innovations for Inclusion in LATAM - Spanish
Webinar
Omni-Channel Communications
Webinar
Why Compassion in Collections Won't End After COVID
White Paper
Coping with the COVID-19 Crisis: Adapting to the New Reality
Case Study
Santander Bank Polska Case Study - Portuguese
Case Study
Santander Bank Polska Case Study - Spanish
Video
Collecting Debt in the Pandemic
Video
Collecting Debt in the Pandemic - Interview with Bruce Curry
Executive Brief
Four ways debt collection must change
Webinar
Improve Your Communications to Manage the Rise in Delinquencies
Webinar
Managing Risk Using Scores in a Pandemic
Analyst/Partner Collateral
Deferal request automation with voice and chatbots - German
Case Study
Truist
Webinar
Aligning Your Credit Decisions to Supersize Your Strategy Value
Webinar
Driving Engagement Across the Customer Lifecycle
Video
FICO & Bethpage Federal Credit Union
Case Study
Asset finance company implements customer-powered collections
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