Banking Survey 2020: Identity Verification and Authentication, new challenges for the sector
The survey was conducted in 172 banks in 8 countries, Colombia, Mexico, Germany, the United Kingdom, Canada, the United States, Malaysia and the Philippines, by the independent research company Omdia
Protect & Comply
October 8, 2020 -
In the cycle of adoption of identity verification technologies, Colombian and Mexican banks stood out for adopting innovative solutions. Being able to verify the identity of clients quickly and efficiently is a daily necessity for the institutions.
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- Main findings
- Operational challenges in establishing customer identity
- Compliance and user experience on security
- Conclusions and recommendations
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