(Minneapolis, Minnesota, USA) - Fair Isaac Corporation (NYSE:FIC), the leading provider of analytics and decision management technology, today announced that Cable & Wireless International (CWI) will use Fair Isaac's industry-standard roaming fraud solution to grant roaming privileges to more customers worldwide while minimizing fraud risk and losses.
Fair Isaac's RoamEx™ roamer data exchanger is the recognized market leader for providing near real-time roaming data exchange (NRTRDE) between wireless operators. Under terms of the new agreement, CWI will extend its RoamEx system coverage across its globally dispersed GSM networks from the Americas and Caribbean region to potentially include further operations in the South Atlantic, South America, Middle East, Pacific region and Europe.
The RoamEx system sends completed voice, message and data call records from the serving operator to the home operator, offering wider visibility of calls while CWI's subscribers are roaming. Roaming data delivered via the RoamEx system will reach the home operator within seconds of its arrival on the RoamEx network, allowing CWI to recognize and respond almost immediately to a potential fraud threat.
"Service is our top priority," said Obaid UrRahman, Director, Wholesale & Carrier Services at CWI. "Fair Isaac's RoamEx has enabled us to respond to roaming fraud activities in a timely fashion, substantially reducing the risk of fraud-related losses and therefore delivering more value to our wireless customers. With demand for wireless services growing strongly, we will be well positioned to provide our subscribers with affordable roaming options and the best quality service, while better controlling risk."
"This new global agreement with CWI complements RoamEx's international coverage of near real-time record exchange," said David Sult, vice president of Fair Isaac's Global Telecom Solutions. "It helps ensure that leading international operators such as Cable & Wireless are able to offer consistently high levels of customer service to more customers while maximizing roaming revenues and minimizing losses."
The RoamEx system offers wireless services providers an integrated suite of scalable, standards-based applications for fraud control, prepaid billing, account spending limit, usage monitoring, HUR reporting, roamer services, and data collection. It supports interfaces with a wide variety of platforms and networks, including digital networks such as GSM and CDMA. This coverage enables operators to offer a wide range of roaming options with substantially less risk.
RoamEx roamer data exchanger is part of Fair Isaac's Enterprise Decision Management (EDM) solutions that help telecommunications service providers guard against fraud and payment risk. More than 100 telecom clients work with Fair Isaac to acquire good customers, lower credit losses, manage customer relationships, reduce fraud, optimize network performance, minimize revenue leakage, increase retention and loyalty, and improve collections.
About Cable & Wireless
Cable & Wireless is one of the world's leading international communications companies. It operates through two standalone business units - International and Europe, Asia & US.
The International business unit operates integrated telecommunications companies in 33 countries offering mobile, broadband, domestic and international fixed line services to residential and business customers, with principal operations in the Caribbean, Panama, Macau, Monaco and the Channel Islands.
The Europe, Asia & US business unit (formerly known as the "UK" business) provides enterprise and carrier solutions to the largest users of telecoms services across the UK, US, continental Europe and Asia, and wholesale broadband services in the UK. With experience of delivering connectivity to 153 countries - and an intention to be the first customer-defined communications services business - the focus is on delivering customers a service experience that is second to none.
For more information about Cable & Wireless, go to http://www.cw.com
About Fair Isaac
Fair Isaac Corporation (NYSE:FIC) combines trusted advice, world-class analytics and innovative applications to help businesses make smarter decisions. Fair Isaac's solutions and technologies for Enterprise Decision Management turn strategy into action and elevate business performance by giving organizations the power to automate more decisions, improve the quality of their decisions, and connect decisions across their business. Clients in 80 countries work with Fair Isaac to increase customer loyalty and profitability, cut fraud losses, manage credit risk, meet regulatory and competitive demands, and rapidly build market share. Fair Isaac also helps millions of individuals manage their credit health through the www.myFICO.com website.
Statement Concerning Forward-Looking Information
Except for historical information contained herein, the statements contained in this press release that relate to Fair Isaac, including statements regarding its RoamEx roamer data exchanger product offering and the benefits to be derived from this offering, are forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including any unforeseen technical difficulties related to the implementation, use and functionality of the offering, the risks that customers will not perceive material benefits from the offering, failure of the product to deliver the expected result, the possibility of errors or defects in the offering, regulatory changes applicable to the use of consumer credit and other data, and other risks described from time to time in Fair Isaac's SEC reports, including its Annual Report on Form 10-K for the year ended September 30, 2007. Forward-looking statements should be considered with caution. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, Fair Isaac's results could differ materially from Fair Isaac's expectations in these statements. Fair Isaac disclaims any intent or obligation to update these forward-looking statements.
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