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September 17, 2007
(Minneapolis, Minnesota, USA) - Fair Isaac Corporation (NYSE:FIC), the leading provider of analytics and decision management technology, today announced that industry analyst firm IDC has ranked the company as the worldwide revenue leader in the services operations analytic applications software market for the fourth consecutive year.
According to IDC's new report "Worldwide Supply Chain Management, Workforce and Services Operations Analytic Applications 2006 Vendor Shares" (IDC #208116), Fair Isaac again led the worldwide services operations and workforce analytics revenue category in 2006, with related revenues of $367.1 million. The company earned 26.8 percent of the market, while its closest competitor earned a 6.7 percent market share.
Brian McDonough, research manager, Analytics and Data Warehousing Software at IDC said that, in addition to the financial services industry, Fair Isaac "has shown success in retail/CPG, telecommunications, healthcare and pharmaceutical industries and will continue to pursue these markets. Fair Isaac business rules, predictive analytics and decision services are offerings which are common to all of these industries and, when combined, enable it to deliver what it called Enterprise Decision Management (EDM) solutions that automate decisions in areas that extend beyond fraud and risk management to include marketing, next-best action, customer management, pricing optimization, and other applications."
"Fair Isaac's leadership position demonstrates that our analytic solutions for Enterprise Decision Management are enjoying increased customer adoption in services operations," said Mark Layden, vice president of products at Fair Isaac. "Businesses today need to make smarter decisions fast, and EDM enables them to answer the call by connecting and improving decisions across departments and customer touchpoints."
The combined market for supply chain, services operations and workforce management analytics reached $3.7 billion in 2006. According to IDC, services operations management applications support the services supply chain and are unique to particular industries.
These industry-specific applications cover a broad range of activities such as automating claim processes (as applied to insurance functions), automating admissions/discharges and transfers of patients (as applied to healthcare functions), or automating energy trading (as applied to energy and utility functions). Other examples of industry-specific applications are those that enable the automation of real estate, business, legal services, banking and finance, education, government, social services, and transportation.
Fair Isaac's analytic applications for Enterprise Decision Management include predictive models and strategy optimization that result in more targeted and successful decisions; data management and data analysis services that bring complete customer transactional information to every decision; and business rules management software that implements decisions in a real-time environment for faster, more consistent and more accurate decisions. Fair Isaac also provides tools and services that help businesses develop and deploy their own systems for Enterprise Decision Management.
About Fair IsaacFair Isaac Corporation (NYSE:FIC) combines trusted advice, world-class analytics and innovative applications to help businesses make smarter decisions. Fair Isaac's solutions and technologies for Enterprise Decision Management turn strategy into action and elevate business performance by giving organizations the power to automate more decisions, improve the quality of their decisions, and connect decisions across their business. Clients in 80 countries work with Fair Isaac to increase customer loyalty and profitability, cut fraud losses, manage credit risk, meet regulatory and competitive demands, and rapidly build market share. Fair Isaac also helps millions of individuals manage their credit health through the www.myFICO.com website.
Statement Concerning Forward-Looking InformationExcept for historical information contained herein, the statements contained in this press release that relate to Fair Isaac, including statements regarding its product offerings, and the benefits to be derived from these offerings, are forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including the success of the Company's Enterprise Decision Management strategy, any unforeseen technical difficulties related to the implementation, use and functionality of the offerings, the risks that customers will not perceive material benefits from the offerings, failure of the products to deliver the expected results, the possibility of errors or defects in the offering, regulatory changes applicable to the use of consumer credit and other data, and other risks described from time to time in Fair Isaac's SEC reports, including its Annual Report on Form 10-K for the year ended September 30, 2006, and its quarterly report on Form 10-Q for the period ended June 30, 2007. Forward-looking statements should be considered with caution. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, Fair Isaac's results could differ materially from Fair Isaac's expectations in these statements. Fair Isaac disclaims any intent or obligation to update these forward-looking statements.
Fair Isaac is a registered trademark of Fair Isaac Corporation, in the United States and/or in other countries. Other product and company names herein may be the trademarks of their respective owners.
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