Fair Isaac Corporation (NYSE: FIC), the leading provider of analytics and decision management technology, today announced the immediate availability of Fair Isaac® Debt Manager™ solution 7, the first available product of the Fair Isaac Decision Management Suite. Debt Manager 7 has been designed specifically to help lending institutions profitably manage the growing volume of delinquencies they face.
Debt Manager 7 arrives at a time when financial institutions are actively seeking ways to minimize loan losses, mortgage foreclosures and credit card write-offs, which are on the rise globally. In the US, the Federal Reserve reports that 30+ day delinquencies are up 25 percent for credit cards and over 90 percent for residential loans. Debt Manager 7 enables resource-constrained lending institutions to manage a greater number of delinquent customers quickly without the need for additional collections staff.
"Financial institutions are facing a dual threat: unprecedented numbers of delinquencies and serious internal resource constraints," said David Lightfoot, vice president, product management at Fair Isaac. "Debt Manager 7 can pinpoint the area of greatest ROI for allocating collections resources, and then work out an optimal arrangement with the customer on the first attempt."
More specifically, Debt Manager 7 incorporates Fair Isaac Collection Scores, allowing collectors to prioritize delinquent customers based on risk, so collection time and resources can be allocated toward the customers that are most likely to respond.
Conversely, time and resources can be reallocated away from less risky delinquent customers, who are more likely to "self cure." Because of this, creditors can generally expect a 15 to 20 percent improvement in collection strategy effectiveness compared to a subjective segmentation of accounts.
Debt Manager 7 also empowers representatives to arrange workout plans with delinquent customers in real time, on the first telephone conversation. The end result is greater efficiency, improved recovery rates and reduced losses - all without the need for additional collections staff.
"Collections has moved to center stage in the current environment, not only for revenue recovery, but also to increase profitability," said Dennis Moroney, research director at TowerGroup, the leading strategic advisory firm in banking and payments. "Lenders are looking for solutions that go beyond automation to include targeted credit tools that will enable them to make actionable decisions that improve the overall performance of the portfolio."
About Fair Isaac
Fair Isaac Corporation (NYSE:FIC) transforms business by making every decision count. Fair Isaac's Decision Management solutions combine trusted advice, world-class analytics and innovative applications to give organizations the power to automate, improve and connect decisions across their business. Clients in 80 countries work with Fair Isaac to increase customer loyalty and profitability, cut fraud losses, manage credit risk, meet regulatory and competitive demands, and rapidly build market share. Fair Isaac also helps millions of individuals manage their credit health through the www.myFICO.com website.
Statement Concerning Forward-Looking Information
Except for historical information contained herein, the statements contained in this news release that relate to Fair Isaac or its business are forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including the success of the Company's Decision Management strategy, its ability to recruit and retain key technical and managerial personnel, the maintenance of its existing relationships and ability to create new relationships with customers and key alliance partners, its ability to continue to develop new and enhanced products and services, competition, regulatory changes applicable to the use of consumer credit and other data, the possibility that the anticipated benefits of acquisitions, including expected synergies, will not be realized and other risks described from time to time in Fair Isaac's SEC reports, including its Annual Report on Form 10 K for the year ended September 30, 2008. If any of these risks or uncertainties materializes, Fair Isaac's results could differ materially from its expectations. Fair Isaac disclaims any intent or obligation to update these forward-looking statements.
Debt Manager is a trademark, and Fair Isaac is a registered trademark of Fair Isaac Corporation in the United States and in other countries.
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