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November 27, 2012
MINNEAPOLIS — November 26, 2012 — FICO (NYSE:FICO), the leading provider of analytics and decision management technology, today announced it has acquired CR Software, LLC, a leading provider of enterprise-class collections and recovery solutions for credit issuers, government organizations, collection agencies, retailers, healthcare providers and other enterprises. The transaction has closed, and terms are not being disclosed.
Established in 1984, CR Software has more than 28 years’ experience implementing collections and recovery solutions. CR Software currently supports more than 300 public and private organizations, including the State of Oregon, the State of Mississippi, the State of Maryland, NCO, Schumacher Group, Sallie Mae, and Genpact.
CR Software’s principal product, the Titanium ORE™ (Open Receivables Environment) solution, offers business-user driven configuration, industry-specific functionality, scalability and security unlike any other software provider. Titanium serves as a System of Record (SoR), a true extension of the user’s host system, and simplifies, automates and coordinates collections and recovery operations across the enterprise, leading to higher returns. Titanium’s modern architecture enables real-time data integration with virtually any client system. Organizations using Titanium run the gamut from large organizations with many thousands of concurrent users to companies with just a few active users, and these clients have consistently achieved a high ROI with the Titanium solution.
“CR Software is the ideal company to help FICO extend our analytics-based collections and recovery offerings to multiple industries, as well as credit grantors of all sizes,” said Will Lansing, FICO CEO. “Collections efforts are increasingly being viewed as part of the customer experience, with the quality of customer treatments affecting not only short-term results but also long-term retention. Given our domain expertise in this area, businesses across industries routinely approach us for advice and best-in-class solutions. Now, when combined with our Adeptra customer engagement capabilities and our robust analytics tools and models, CR Software’s products and people will help us meet this demand and extend beyond our strong position in financial services.”
“FICO has long been a pioneer in providing advanced collections and recovery solutions to the financial services industry, with solutions built around FICO Debt Manager,” said Martin Germanis, CR Software CEO. “Today, organizations such as governments, healthcare entities, agencies and retailers are demanding the same kind of enterprise-strength solutions as financial services institutions, but tailored to their specific needs. CR Software complements FICO’s strengths and expands FICO’s portfolio with a solution that yields superior ROI in multiple industries, the public sector and smaller collections agencies.”
For more information, visit www.fico.com/CRsoftware.
FICO (NYSE:FICO) delivers superior predictive analytics solutions that drive smarter decisions. The company’s groundbreaking use of mathematics to predict consumer behavior has transformed entire industries and revolutionized the way risk is managed and products are marketed. FICO’s innovative solutions include the FICO® Score — the standard measure of consumer credit risk in the United States — along with industry-leading solutions for managing credit accounts, identifying and minimizing the impact of fraud, and customizing consumer offers with pinpoint accuracy. Most of the world’s top banks, as well as leading insurers, retailers, pharmaceutical companies and government agencies, rely on FICO solutions to accelerate growth, control risk, boost profits and meet regulatory and competitive demands. FICO also helps millions of individuals manage their personal credit health through www.myFICO.com.
FICO: Make every decision count™.
For FICO news and media resources, visit www.fico.com/news.
Statement Concerning Forward-Looking Information
Except for historical information contained herein, the statements contained in this news release that relate to FICO or its business are forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including the success of the Company’s Decision Management strategy and reengineering plan, the maintenance of its existing relationships and ability to create new relationships with customers and key alliance partners, its ability to continue to develop new and enhanced products and services, its ability to recruit and retain key technical and managerial personnel, competition, regulatory changes applicable to the use of consumer credit and other data, the failure to realize the anticipated benefits of any acquisitions, continuing material adverse developments in global economic conditions, and other risks described from time to time in FICO’s SEC reports, including its Annual Report on Form 10-K for the year ended September 30, 2012. If any of these risks or uncertainties materializes, FICO’s results could differ materially from its expectations. FICO disclaims any intent or obligation to update these forward-looking statements.
FICO and “Make every decision count” are trademarks or registered trademarks of Fair Isaac Corporation in the United States and in other countries.
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