FICO and Conductor Partner to Boost Card Fraud Protection and Customer Experience in Brazil

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Fraud Protection & Compliance

SÃO PAULO, January 15, 2019.

FICO, a provider of analytical software aimed at decision making, has partnered with Conductor, a Brazilian company specializing in electronic payments, to protect Brazilian payment cards from fraud. FICO® Falcon® Platform will protect millions of credit cards processed by Conductor.

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“We value companies that, just like us, wish to add value to customers, that constantly aim to develop and provide the best solutions in the market,” said Antonio Soares, Conductor’s CEO. “With the FICO partnership, we are able to offer the most renowned and recognized anti-fraud solution in the market – both to issuers who already are our customers, and to those who are not and just wish to hire that service.”

“Falcon is an artificial intelligence solution based on dozens of machine learning patents that excel at detecting transactional fraud,” said Alexandre Graff, vice president of FICO in Latin America. “Falcon models are based on the largest data fraud consortium in the world, the Falcon Intelligence Network. Conductor will also offer omnichannel communication based on FICO Customer Communication Services, which further reduces false positives and takes user experience to a higher level. For example, when the system identifies abnormal behavior, it communicates directly with the user’s preferred communication channel to confirm whether it is fraud or not.”

The FICO® Falcon® Fraud Platform uses Cognitive Fraud Analytics and artificial intelligence technology, detects fraud in real time and can adapt to changes in fraud trends. The solution improves management of transactional fraud detection on payment cards, deposits, debits, and electronic and mobile payments. Falcon protects more than 2.6 billion payment cards worldwide.

About FICO
FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956 and based in Silicon Valley, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 190 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 100 countries do everything from protecting 2.6 billion payment cards from fraud, to helping people get credit, to ensuring that millions of airplanes and rental cars are in the right place at the right time. Learn more at

Join the conversation at & For FICO news and media resources, visit FICO and Falcon are trademarks or registered trademarks of Fair Isaac Corporation in the United States and in other countries.

About Conductor
Conductor is a technology company specializing in electronic payment processing and solutions. It has been active for more than 20 years as a private label and network credit card operator and today, it features a comprehensive ecosystem that supports several fronts in the payment and purchases chain, such as retail, banks, financial institutions, fintechs, and the commercial agreements and benefits sector. Conductor has developed an innovative business model that includes solutions, services and products, as well as its own platform, which is renowned for its flexibility and agility. It is currently the national leader in electronic payment processing and has grown approximately 40 percent per year since 2012.

FICO – Media Relations
Capital Informação – Press Office
Ana Paula Oliveira –
Renata Otaviano –
Phone: +5511 3926-9517 or +5511 3926-9518

Conductor – Media Relations
CDI Group - Communication & Marketing
Giovana Nichi –| +5511 3817-7943
Monica Giacomini – | +5511 3817-7916
Everton Vasconcelos – | +5511 3817-7947

Media contacts


Katie O’Connell
+1 510-621-9832

Europe, Middle East & Africa

Darcy Sullivan
+44 (0) 7808-777-339

Asia Pacific

Saxon Shirley
+65 6422-7795

Latin America

Marisa Arribas
+1 786 482 7231

América Latina

Milla Delfino
+55 11 97673-6583

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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.