LONDON — March 26, 2015 — New data from FICO (NYSE:FICO), the predictive analytics and decision management software company, showed that late credit card payments have continued to decline in the UK, reaching the lowest point in more than two years. FICO’s analysis of around 80 percent of all credit cards issued in the UK showed a continued decline in the percentage of accounts that are delinquent, matched by a decline in the balances that are delinquent.
For example, the snapshot from December 2014 shows that 0.6 percent of accounts were two cycles (60+ days) delinquent, compared to 0.8 percent in December 2013 and 1.0 percent in December 2012. The impact of seasonal spending on key metrics will be available in the next benchmarking report.
"These figures indicate a sustained positive trend that matches the steady growth in the UK economy, helped in part by a decline in oil prices that's leaving more money in consumers’ pockets," said Stacey West, a Fair Isaac® Advisors business consultant who works with UK card issuers. "For card issuers, this trend provides an opportunity to analyze their data in more depth, and identify the best targeted treatments for specific account segments that are experiencing delinquencies."
West noted that overlimit accounts were also down compared to December 2013, but the average amount overlimit increased by £12.80 in the last year. Average total sales rose £56 over the year from December 2013 to December 2014, driven by a rise among established accounts (open 1 to 5 years) and veteran accounts (open more than five years).
"For the first time since at least 2002, average spend on veteran accounts rose above £700, yet utilization overall continues to fall," said West. "In this environment, lenders should closely evaluate not just affordability but also the cardholder’s likelihood to use a higher limit, in order to maximize profits."
FICO's Benchmarking Services
The card performance figures are part of the data shared with subscribers of the FICO® Benchmark Reporting Service, which compares overall market performance in the UK cards market with individual card issuers’ performance. The data sample comes from client reports generated by the FICO® TRIAD® Customer Manager solution in use by most UK card issuers.
FICO are launching a new risk benchmarking service that will include a significantly increased set of risk, limit, payment and revenue metrics covering the UK and Irish credit card market. The service will also see the introduction of an interactive dashboard that will support deeper portfolio insight. For more information on the new service, please contact Stacey West at email@example.com.
FICO (NYSE: FICO) is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries. FICO provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimize operations and meet strict government regulations. Many of our products reach industry-wide adoption. These include the FICO® Score, the standard measure of consumer credit risk in the United States. FICO solutions leverage open-source standards and cloud computing to maximize flexibility, speed deployment and reduce costs. The company also helps millions of people manage their personal credit health. FICO: Make every decision count™.
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