FICO Improves Fraud Protection for Swisscard Credit Cards

Architectural detail
Radial circle

MUNICH—June 28, 2012—FICO (NYSE:FICO), the leading provider of analytics and decision management technology, announced today that Swisscard AECS AG relies on the analytic-based fraud detection system FICO® Falcon® Fraud Manager to protect its credit card network of more than one million cards. Swisscard is a leading credit card service provider in Switzerland, and the only one that offers banking partners the choice of VISA, MasterCard and American Express.

FICO´s powerful neural network analytics boost the precision, accuracy and speed of Swisscard’s fraud detection. The system is able to identify both known fraud schemes and new schemes, detecting fraudulent transactions in real time so they can be stopped as quickly as possible.

“FICO Falcon Fraud Manager enables us to offer credit cards as a reliable means of payment and to meet the expectations of our customers and stakeholders,” said Stephan Bleichenbacher, head of Risk Policies with Swisscard AECS AG. “Thanks to the precise fraud detection, we have been able to optimize fraud risk even under volatile market conditions, and to cut down the number of false positives. The result is less administration and increased customer satisfaction.”

The new system does not impact cardholders´ liability. As in the past, cardholders do not have to assume liability for fraudulent transactions as long as they meet their duty of care.

“Cross-border spending is more common among Swiss cardholders, and the high rate of card-not-present attacks makes fraud patterns more difficult to identify,” said Phillip Sertel, FICO senior director for DACH, Central & Eastern Europe. “FICO Falcon Fraud Manager helps Swisscard continually fine-tune their fraud strategy and tactics, so they can find the right balance for mitigating fraud losses and providing an excellent customer experience.”

Around the world, FICO® Falcon® Fraud Manager protects more than 2.5 billion payment cards. FICO has recently published an interactive map of card fraud migration in Europe showing the evolution of fraud in 21 countries over the past five years, which is available at

At Swisscard, FICO Falcon Fraud Manager was implemented on the technology platform from TSYS, which Swisscard uses for processing card transactions.

About FICO
FICO (NYSE:FICO), formerly known as Fair Isaac, delivers superior predictive analytics solutions that drive smarter decisions. The company’s groundbreaking use of mathematics to predict consumer behavior has transformed entire industries and revolutionized the way risk is managed and products are marketed. FICO’s innovative solutions include the industry-leading solutions for measuring credit risk, managing credit accounts, identifying and minimizing the impact of fraud, and customizing consumer offers with pinpoint accuracy. Most of the world’s top banks, as well as leading insurers, retailers, pharmaceutical companies and government agencies, rely on FICO solutions to accelerate growth, control risk, boost profits and meet regulatory and competitive demands. FICO: Make every decision count™.

For FICO news and media resources, visit

About Swisscard:
Swisscard AECS AG is a joint venture of Credit Suisse AG and American Express®. In the name and on behalf of Credit Suisse, Swisscard is the only company to offer the globally leading credit card brands American Express, MasterCard and Visa from one single source. Swisscard customers can choose from the broadest range of credit card products in the Swiss market. Thanks to various product lines, customers can create individual and customized card combinations. Swisscard cares for more than one million credit cards as well as for the American Express merchants network in Switzerland. In the premium segment and for co-branded cards, Swisscard is the market leader. The company has approximately 600 employees.

Statement Concerning Forward-Looking Information
Except for historical information contained herein, the statements contained in this news release that relate to FICO or its business are forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including the success of the Company’s Decision Management strategy and reengineering plan, the maintenance of its existing relationships and ability to create new relationships with customers and key alliance partners, its ability to continue to develop new and enhanced products and services, its ability to recruit and retain key technical and managerial personnel, competition, regulatory changes applicable to the use of consumer credit and other data, the failure to realize the anticipated benefits of any acquisitions, continuing material adverse developments in global economic conditions, and other risks described from time to time in FICO’s SEC reports, including its Annual Report on Form 10-K for the year ended September 30, 2011, and its latest quarterly report for the three months ending March 31, 2012. If any of these risks or uncertainties materializes, FICO’s results could differ materially from its expectations. FICO disclaims any intent or obligation to update these forward-looking statements.
FICO, Falcon and “Make every decision count” are trademarks or registered trademarks of Fair Isaac Corporation in the United States and in other countries.

Media contacts


Katie O’Connell
+1 510-621-9832

Europe, Middle East & Africa

Darcy Sullivan
+44 (0) 7808-777-339

Asia Pacific

Saxon Shirley
+65 6422-7795

América Latina

Milla Delfino
+55 11 97673-6583

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.