LONDON—June 13, 2011—FICO (NYSE:FICO), the leading provider of analytics and decision management technology, today announced that it has appointed Hayley Kershaw as the head of its Professional Services team in Europe, the Middle East and Africa. She will lead the team responsible for consulting and other services engagements with the region’s leading banks, insurers, retailers and other businesses.
Kershaw has a strong background in financial services, with 20 years of experience at leading banks and consulting firms in Europe and Africa. Before joining FICO, she was UK IT director for IKANO Financial Services, and she had previous IT director, consulting and management positions with First Data International, Capital One, AMS (now CGI) and Barclaycard. She has expertise in defining and implementing IT strategic roadmaps, delivering complex IT solutions in cards, loans and credit risk, managing diverse stakeholder groups and delivering against challenging deadlines and strict SLAs and KPIs.
“European firms face stricter regulations and, in many countries, difficult economic environments and increasing challenges in acquiring and managing customers profitably,” said Kershaw, who is based at FICO’s London office. “They are demanding more complex analytic solutions to help them meet these challenges. FICO’s deep talent bench for consultants, many of whom came from the industries we serve, can help businesses implement advanced analytics in compressed timeframes, and use these solutions to meet their business objectives with maximum success.”
“Hayley Kershaw knows how financial services institutions operate at the strategic, operational and technical levels,” said Mike Gordon, vice president and managing director for EMEA. “Our business is about making sophisticated analytic systems work seamlessly in any client environment. Hayley is the ideal person to lead that effort and deliver on our commitment to client performance.”
FICO (NYSE:FICO) delivers superior predictive analytics solutions that drive smarter decisions. The company’s groundbreaking use of mathematics to predict consumer behavior has transformed entire industries and revolutionized the way risk is managed and products are marketed. FICO’s innovative solutions include the industry-leading solutions for measuring credit risk, managing credit accounts, identifying and minimizing the impact of fraud, and customizing consumer offers with pinpoint accuracy. Most of the world’s top banks, as well as leading insurers, retailers, pharmaceutical companies and government agencies, rely on FICO solutions to accelerate growth, control risk, boost profits and meet regulatory and competitive demands.
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