LONDON — March 26, 2013 — FICO (NYSE:FICO), a leading predictive analytics and decision management software company, today announced that EnterCard, a Nordic credit card company set up as a joint venture between Barclays and Swedbank, has implemented FICO® Falcon® Fraud Manager to improve its fraud management. FICO Falcon Fraud Manager will also enable EnterCard to communicate with customers through their mobile phones, thus improving the customer experience while lowering the cost of customer communications.
EnterCard chose the industry-leading FICO Falcon Fraud Manager solution, which protects more than 2.5 billion payment cards worldwide for its advanced analytics capabilities. Falcon’s ability to seamlessly integrate with a mobile communications service was a deciding factor. EnterCard said that the new system in combination with its staff’s expertise is expected to decrease fraud losses and risk exposures by around 40%.
In one case that occurred shortly after FICO Falcon Fraud Manager went live, it detected suspicious activity on a customer’s card. The EnterCard fraud agent contacted the customer, who was on vacation in Mexico and didn’t yet realize his card had been stolen — along with his wallet. EnterCard had already blocked the card, rejecting a withdrawal of around US$7,000.
“Falcon, provided by FICO, will help ‘make our customers’ everyday lives easier’ by improving security and protecting them against fraud,” said Freddy Syversen, Chief Executive Officer for EnterCard Group. “This is a milestone for us, our partners and our customers. We have ambitious goals for the Nordic card market, and Falcon will help complement our goal of achieving superior analytical capabilities. FICO’s solutions are also an important part of our next-generation architecture for risk management.”
“The Nordic market is pushing fresh ideas into the card industry to drive growth,” said Mike Gordon, senior vice president of sales, services and marketing at FICO. “EnterCard belongs to a new breed of innovators who see that analytics can help them improve risk management while at the same time upgrading the customer experience.”
EnterCard is a joint venture between Swedbank and Barclays and among the leading credit card businesses in the Nordic market, with 400 employees and 2 million customers.
FICO (NYSE:FICO), formerly known as Fair Isaac, delivers superior predictive analytics solutions that drive smarter decisions. The company’s groundbreaking use of mathematics to predict consumer behavior has transformed entire industries and revolutionized the way risk is managed and products are marketed. FICO’s innovative solutions include the industry-leading solutions for measuring credit risk, managing credit accounts, identifying and minimizing the impact of fraud, and customizing consumer offers with pinpoint accuracy. Most of the world’s top banks, as well as leading insurers, retailers, pharmaceutical companies and government agencies, rely on FICO solutions to accelerate growth, control risk, boost profits and meet regulatory and competitive demands. FICO: Make every decision count™.
For FICO news and media resources, visit www.fico.com/news.
Statement Concerning Forward-Looking Information
Except for historical information contained herein, the statements contained in this news release that relate to FICO or its business are forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including the success of the Company’s Decision Management strategy and reengineering plan, the maintenance of its existing relationships and ability to create new relationships with customers and key alliance partners, its ability to continue to develop new and enhanced products and services, its ability to recruit and retain key technical and managerial personnel, competition, regulatory changes applicable to the use of consumer credit and other data, the failure to realize the anticipated benefits of any acquisitions, continuing material adverse developments in global economic conditions, and other risks described from time to time in FICO’s SEC reports, including its Annual Report on Form 10-K for the year ended September 30, 2012 and its last quarterly report on Form 10-Q for the period ended December 31, 2012. If any of these risks or uncertainties materializes, FICO’s results could differ materially from its expectations. FICO disclaims any intent or obligation to update these forward-looking statements.
FICO, Falcon and “Make every decision count” are trademarks or registered trademarks of Fair Isaac Corporation in the United States and in other countries.
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