Product Training

Decision Management and Optimization

AI, Machine Learning and Advanced Analytics
Optimize your customer interactions and supply chain with market-leading technology.
Decisioning
Creating intelligent, consistent, and auditable customer facing decisions.
Optimization
Solve your biggest and most complex business problems.

Customer Development

Account Opening
Fast, frictionless, digital-first account opening solutions.
Customer Communications for Customer Development
Assess your potential customer needs and grow your business with omnichannel, digital communications.
Customer Management
Smarter decisions, better customer outcomes.
Marketing
Create and grow customer relationships with confidence.
Pricing Optimization
Harness the power of prescriptive analytics to make more profitable pricing decisions over the lifecycle of every customer by putting the right offer into the right hands, at exactly the right time.

Debt Collection and Recovery

Collections Management
Creating the right balance between operational efficiency and improving the customer experience.
Customer Communications for Debt Collection and Recovery
Digital transformation helps organizations collecting debt manage increased account volumes with digital and scalable communications.
Debt Recovery and Sales
Cost-effectively recover debt and improve improvement of collections account placement using a proven methodology and advanced technology.

Fraud Protection and Compliance

Anti-Money Laundering
Protect your business from financial crime while satisfying regulatory standards, including KYC, sanctions screening, and transaction monitoring.
Customer Communications for Fraud
Digital communication for the enterprise provides low-friction, high-security fraud alert resolution.
Falcon® Intelligence Network
Delivering a global perspective of fraud and financial crimes.
Identity and Authentication
Stop application fraud and account takeover fraud.
Payments Fraud
Industry-proven machine learning and AI for payments fraud protection across all channels.

Scoring Solutions

Credit Risk Scoring Solutions
FICO delivers a range of products and services globally that empower the development of enhanced credit risk strategies.
Industry Risk Scoring Solutions
Learn how to gain better industry risk insights using data-driven analytic solutions with FICO® Scoring Solutions for Industry Risk.
Scoring Partners
Partner with the FICO® Scoring solutions team and leverage our scoring and analytic expertise to help industries reduce risk, improve experiences, and support growth.

FICO Product Education is the principal provider of product training for our clients and partners.