FICO® Card Alert Service

Identify mass compromises across the ATM and debit network with FICO analytics and a team of seasoned investigators.

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Overview

Your first defense against counterfeit ATM and PIN debit card fraud

Exposure to fraud and the losses associated with counterfeit debit card crime continues to be a challenging problem for financial institutions. Reduce your losses with FICO® Card Alert Service, which combines powerful predictive analytics and experienced investigative services to help you spot fraud in the earliest state. Transaction activity is analyzed daily to detect potential compromise at common points of purchase and pinpoint potential fraud and cards at risk.

Collaborate with your fellow fraud fighters — Card Alert Service identifies fraudulent patterns involving cards from an array of financial institutions represented across the ATM and debit network.

Features

With a rich feature set of advanced tools, FICO empowers business users to make faster, smarter, customer-focused decisions.

Comprehensive fraud protection

Upon the receipt of suspect identification and report data, FICO Card Alert Service delivers across the ATM networks, debit networks, and issuer groups.

Reduce fraud losses

FICO Card Alert Service is used by leading issuers to protect more than 60% of all US debit cards, identifying counterfeited cards and fraudulent use before the majority of losses occur.

Realize significant ROI

For every dollar invested in FICO Card Alert Service, financial organizations receive up to eight times return on investment.

Collaborate with your fellow fraud fighters

FICO Fraud Alert Network is a secure community focused on the detection and prevention of illicit debit card activity. Membership is open to employees of financial institutions as well as law enforcement professionals.

Capabilities

FICO Card Alert Service offers a wide range of capabilities, empowering you to make smarter, personalized decisions, streamline operations, and improve the customer experience.
FICO Card Alert Service receives EFT transactions daily from hundreds of thousands of non-bank and bank ATMs and POS devices, from multiple financial institutions via the EFT Network feeds.
Using automated and human intelligence, common point of purchase (CPPs) are identified and analyzed to assess the counterfeit inventory.
Suspicious transactions are identified using statistical analysis and reviewed by Card Alert Service’s experienced fraud investigators. Suspected fraud events are sent to the financial institutions for review.
Compromised card reports are created and sent to the affected card issuing financial institutions before heavy fraud losses are incurred. The cards identified have a high risk of experiencing fraud losses.

From the FICO Blog

Get the latest insights, solutions, and strategies for improving business results from the FICO experts and thought leaders.
August 31, 2017

Double-Digit ATM Compromise Growth Continues in US

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March 29, 2017

Hacked ATMs Lead to 70% Rise in Debit Card Fraud

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July 28, 2021

ACH Fraud Is Rising - And New NACHA Measure Leaves Gaps

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Get in touch

Get in touch with us today and learn how you can start reducing your debit card ATM losses and increase your customer satisfaction at the same time.