FICO® Collection Optimization

FICO® Collection Optimization

Transforming collection and recovery effectiveness and connectivity.

Product Details

Whether you’re collecting on a delinquency or recovering a charged-off loan, medical, property or other debt, the opportunity for connecting and collecting keeps shrinking.

FICO® Collection Optimization transforms collection and recovery effectiveness and customer connectivity by applying powerful, easy-to-use analytic tools to address business objectives, like optimizing resource allocation, reducing roll rates and increasing right-party contacts.

Analytic optimization gives managers the ability to easily and confidently choose the best decisions in collection and recovery operations, for account placements, settlements, channel selection and other strategic treatment decisions.

Visit the FICO Optimization Community to download software trials, get support, chat with experts and more.

 

Optimize

Enhance and refine almost any aspect of collection operations, from more precise matchups between accounts and resources to balancing collection performance with capacity.

Evolve

Using simulation and champion/challenger testing to analyze results, you can quickly adapt to changing conditions and implement performance improvements.

Learn

Predictive analytics assess how debtors react to new treatments, approaches and messages, all while comparing gains in collection revenues with the rate of account attrition.

Collection Optimization Architecture

The need to collect the right debt at the right time via the right channel has never been greater. See how FICO is reinventing debt management, with optimization playing an important role.

‌  Measures, evaluates and deploys the best decisions to meet key business goals.

‌  Uses FICO’s proprietary business modeling and analyses to assess business decision outcomes.

‌  Provides optimized decisioning for all facets of collections, from account handling to resource allocation.

‌  Updates strategies based on workgroup, portfolio, economic and regulatory shifts, and more.

‌  Leverages industry-leading collections expertise, experience and technologies.

FICO® Xpress Optimization

Toyota Financial Services

Learn how Toyota Financial Services uses data science to keep customers from losing their cars.

Resources

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Toyota Financial Services

Learn how Toyota Financial Services uses data science to keep customers from losing their cars.
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FICO® Collections Optimization for Credit Issuers

FICO® Collections Optimization transforms collections and recovery (C&R) effectiveness and customer connectivity by applying powerful, easy-to-use analytic tools to address business objectives, such as optimal resource allocation and r...
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Beyond the Software: How Five Financial Services Companies Are Using Optimization to Change the Way Decisions Are Made

Leading businesses have aggressively adopted prescriptive analytics to assess the different outcomes of potential decisions and identify the best one(s) for handling a future scenario. As companies progress their use of advanced analytics,...
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Loss Forecasting Automation Hot Topic Q&A

Mobile phones are the primary data and voice communication medium for close to 4 billion people globally. Device subsidy models are quickly transitioning to device financing (which averages close to $800 or more per device), and telecom co...