FICO® Collection Optimization
Enhance collector performance and improve roll rates while balancing capacity and expenses.

Overview
From pre-delinquency and early stage collections through later stage and recovery
FICO Collections Optimization delivers more than a strategy: it also provides insights based on multiple “what if scenarios” that seek to balance tradeoffs between goals and constraints, such as charge-off losses and resources. It helps you strike the right balance between loss reduction, resource challenges, and operational constraints to address increasing concerns over maximizing profitability and managing customer satisfaction.
-
check
Simulate strategy impacts
-
check
Easily update strategies
-
check
Adjust policies
-
check
Propel recovery rates
-
check
Drive stronger customer connectivity
-
Decision Modeling
Evaluate and monitor C&R KPIs, build a graphical model for one or more decisions, and establish mathematical relationships within key variables. -
Decision Optimization
Solve for profit-improvement strategies within specified constraints explore tradeoffs between conflicting goals and stress-test results. -
Scenario Analysis
Analyze large quantities of key constraints to evaluate alternatives, explore the range of what’s possible, and analyze operational impact. -
Decision Deployment
Incorporate optimized strategies and processing solutions, manage and track strategies to respond to market demands and changes, and execute consistent decisions every day, week, month, or on any schedule you select.
Success Story: How one large European financial institution improved performance of early stage collections strategies on unsecured portfolios and reduced roll rates without increasing expenses or headcount
Address key collection and recovery objectives through an optimized strategy
Enhance collector performance by putting the right resources to the right accounts.
Level up your efforts with sophisticated, patented mathematical techniques that calculate the optimal actions to take among many choices, given business goals and constraints.