The FICO Data Privacy Policy explains FICO’s collection and use of cookies. Cookies help us remember your settings to provide you with a better browsing experience; allow us to assess, monitor, and improve the website’s performance; and enable our partners to advertise to you. You may disable the cookies by changing the settings in your browser, and you may tell us not to share your cookie data with third parties. By using this website, you consent to the use of cookies as described in the FICO Data Privacy Policy.
Whether you’re collecting on a delinquency or recovering a charged-off loan, medical, property or other debt, the opportunity for connecting and collecting keeps shrinking.
FICO® Collection Optimization transforms collection and recovery effectiveness and customer connectivity by applying powerful, easy-to-use analytic tools to address business objectives, like optimizing resource allocation, reducing roll rates and increasing right-party contacts.
Analytic optimization gives managers the ability to easily and confidently choose the best decisions in collection and recovery operations, for account placements, settlements, channel selection and other strategic treatment decisions.
Visit the FICO Optimization Community to download software trials, get support, chat with experts and more.
Optimize
Enhance and refine almost any aspect of collection operations, from more precise matchups between accounts and resources to balancing collection performance with capacity.
Evolve
Using simulation and champion/challenger testing to analyze results, you can quickly adapt to changing conditions and implement performance improvements.
Learn
Predictive analytics assess how debtors react to new treatments, approaches and messages, all while comparing gains in collection revenues with the rate of account attrition.
The need to collect the right debt at the right time via the right channel has never been greater. See how FICO is reinventing debt management, with optimization playing an important role.
Measures, evaluates and deploys the best decisions to meet key business goals.
Uses FICO’s proprietary business modeling and analyses to assess business decision outcomes.
Provides optimized decisioning for all facets of collections, from account handling to resource allocation.
Updates strategies based on workgroup, portfolio, economic and regulatory shifts, and more.
Leverages industry-leading collections expertise, experience and technologies.
We want to help you future proof the next step in your organization’s journey by sharing the lessons FICO experts have learned about building resiliency during tumultuous times. Register below to gain access to our virtual event series.
From April 20 through May 28, FICO will host a series of live webinars sharing best practices and strategies for resiliency in your organization. The topics fall within six tracks including adaptability, digital customer engagement, risk management, operational efficiency, building trust and protecting customers.
Learn how Toyota Financial Services uses data science to keep customers from losing their cars.
FICO® Collections Optimization transforms collections and recovery (C&R) effectiveness and customer connectivity by applying powerful, easy-to-use analytic tools to address business objectives, such as optimal resource allocation and r...
Leading businesses have aggressively adopted prescriptive analytics to assess the different outcomes of potential decisions and identify the best one(s) for handling a future scenario. As companies progress their use of advanced analytics,...
Mobile phones are the primary data and voice communication medium for close to 4 billion people globally. Device subsidy models are quickly transitioning to device financing (which averages close to $800 or more per device), and telecom co...
Most collections professionals can predict, at a high-level, what their group’s future performance will be. The challenge is when you drill down into the details—which customers will respond to which treatments? Through which channels? At ...