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FICO® Customer Communication Services

FICO® Customer Communication Services

Individualized customer interactions at large scale.

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Transforming Your Collections Strategies in Real-Time
Webinar
February 5, 2020

Transforming Your Collections Strategies in Real-Time

Strategic alignment of your underwriting, customer retention and treatment tactics is critical to providing better collections outcomes and improving customer experience. That is why many vehicle finance providers are now focusing on transforming their entire collections ecosystems. This transformation will require broader thinking with an emphasis on data analytics and intelligent communications across the credit and collections lifecycle.

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Thames Water
Case study

Thames Water

Tailored communication strategies boost collections and customer satisfaction.

Case Study