Digital communication for fraud resolution
Protect your customers as you build trust through low-friction, self-service fraud resolution. Combine intelligence with flexibility, managing customer dialogues in the way that best suits your operations and their channel preferences. Use an embedded rules engine to execute communication strategies based on risk scores with adjustments for client exclusions, channel windows, and customer permissions.
Use omnichannel communications to contact your customers faster
From the FICO Blog
Low friction, self-service for fraud
Immediately notify consumers after a suspicious behavior in a manner that’s easy and convenient for them to respond.