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Today, data-driven insights inform just about everything you do with, for and about customers. If you can extract and put these insights to better use faster, that's an all-around performance enhancer. The overwhelmingly common challenge for marketers is piecing data together to create a consolidated, centralized, immediately useful view of customers.
FICO® Customer Data Integration integrates real-time and offline data from a variety of different channels and sources into a consolidated customer view, helping you understand and use insights faster.
Support for multiple data feed types
Quickly load and explore data to answer questions or find opportunities, stay up-to-date with scheduled or recurrent integration jobs, and continuously process and analyze streaming data.
Self-service data tools
A complete set of self-service tools lets you create data from different sources, get progress notifications and alerts, automatically generate data-driven KPIs, configure approval requests, and much more.
Cloud or onsite option
Create fast, high-quality datasets for analytics — allowing for personalization of outbound campaigns and inbound interactions — with a cloud-based or on-premises self-service solution.
Customer Data Integration is part of the FICO® Marketing Solutions Suite and equips you to make sense of data from any source.
Accelerate time-to-campaigns and improve results from customer decisions and interactions.
Reduce integration time by 90% for data from diverse sources — batch and real time, online and off.
Manage data on people known and unknown, and automatically link profiles as you get identifiable details.
Leverage big data by scaling to absorb high volumes of streaming transactional information.
Improve data reliability and user confidence through ongoing monitoring, reporting and notifications.
Expedite time-to-analysis through integration with FICO industry-leading analytics.
We want to help you future proof the next step in your organization’s journey by sharing the lessons FICO experts have learned about building resiliency during tumultuous times. Register below to gain access to our virtual event series.
From April 20 through May 28, FICO will host a series of live webinars sharing best practices and strategies for resiliency in your organization. The topics fall within six tracks including adaptability, digital customer engagement, risk management, operational efficiency, building trust and protecting customers.
Learn how a major Canadian grocery retailer built relationship value by systematically learning what’s relevant to individual customers.
The rise of the digital consumer has led to an explosion of data collected across all touchpoints in the financial services industry. Real-time online interactions are the new normal. To engage customers, particularly Millennials, marketer...
The fundamental process of bringing value to customers is becoming increasingly dynamic and multi-dimensional. With something akin to the quick pinch that zooms your digital camera’s view from wide angle to close-up, masteri...
According to Forrester, “your relationships with your customers are your primary competitive differentiator.” Now, as these relationships become increasingly digital, the rest of the enterprise is on board. From origination through collect...
Do this better, and you’ll do everything better. Today, data-driven insights inform just about everything you do with, for and about customers. If you can extract and put these insights to use faster, that’s an all-around performance enhan...