FICO^® Customer Dialogue Manager

Quickly react to market trends

As markets change and new opportunities emerge, build and launch on-demand, automatically recurring or event-triggered campaigns based on hundreds of event types.

Focus on what matters

With real-time dashboard reporting, monitor and fine-tune campaigns, ramping up what’s working and abandoning what isn’t.
        
Adapt seamlessly

As new channels develop, the open architecture of Customer Dialogue Manager helps to easily integrate them into your existing marketing efforts.

‌  Intuitive interface makes building campaigns and workflows simple.

‌  Cloud delivery avoids capital expense and complex IT implementation.

‌  High-performance marketing database provides a single, extensive view of each customer.

‌  Straight-forward reports show what’s working — and what’s not.

‌  Open architecture easily integrates with legacy systems, new channels and more.

‌  Tools that test and refine to continually improve campaign performance.