FICO® Debt Manager™

Boost collection revenue and capability — compliantly.

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Product Update

Debt Manager, PlacementsPlus, Placement Optimizer and Agency Network (previously known as FICO Network) are now owned by C&R Software. For further information please click here. To be redirected to the C&R Software website, please click here.

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Create a best practices environment for exemplary debt management.

FICO® Debt Manager is a secure, end-to-end collections and recovery management system that helps organizations collect and recover more debt, control costs, increase revenue, and stay compliant. Used by banks, telecoms, governments, collection agencies, health care providers and more, Debt Manager is highly configurable for collections, recovery, debt sale, vendor management, bankruptcy, repossession and asset remarketing. It integrates with existing systems, offers transparent processing and is scalable, so it can grow as you do. Offered on-premises or in the cloud, Debt Manager is available in three versions, each providing a different level of customization and consulting services: Debt Manager Pro, Debt Manager Pro+ and Debt Manager Premier.

Building platform

Customers want and need consistency, and putting all information into the same system has been very beneficial.

Terry Collins
Trustmark Bank

Enabling Technologies

With 60+ years of pioneering work in predictive analytics and artificial intelligence, FICO powers our solutions with the most advanced science available.

A secure, end-to-end collections and recovery management system.

FICO Debt Manager is a configurable solution that easily adapts to any type of collection and recovery process. Integration with existing infrastructure is straightforward. Once implemented, the solution provides the flexibility and tools to create effective, consumer-focused strategies for profitable collection and recovery lifecycle management.

Statistics, Numbers, & Data

$3 trillion managed as the system of record
Debt Manager installations globally
Collection and recovery clients around the world
Case Study

Trustmark improves the customer experience and employee morale

Trustmark wanted to unify data that was siloed between its collections and recovery platforms in order to improve customer service and streamline operations.
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Case Study

Thames Water reduces bad debt by understanding customers better and tailoring communications

Thames Water needed to improve collections processes and reduce bad debts by better understanding its customers.
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Case Study

State of Maryland streamlines statewide collections with a human touch

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Case Study

Valor Intelligent Processing

Debt recovery start-up finds success with focus on ethical collections
Case Study
Case Study

Phillips & Cohen Manages Global Growth While Preserving a Compassionate Approach to Estate Debt Collection with FICO Solution

New Debt Management Solution Facilitates a Compassionate Approach to Global Business
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Debt Collection and Recovery
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Debt Collection and Recovery
May 10, 2022 – May 13, 2022

FICO World 2022

It's time to mark your calendar for the most business-critical event of 2022! FICO World returns to Florida for our best event yet, exploring the future of analytics-powered decision management.

Register now
Decision Management Platform

From the FICO Blog

Debt Relief Considerations After COVID-19 – Dont Panic!

Lessons learned from the 2008 global financial crisis can help guide collections and debt relief strategies now
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How COVID-19 Changes Collections in Telecommunications

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Collections Analytics: Are We Missing the Credit Risk Revolution?

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Debt Collection and COVID-19: What Past Crises Can Teach Us

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Successfully Navigating Debt Collection and Recovery for the Next Ten Years

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Analytics or Human Experience? The Answer is Both

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Get in Touch

Contact us to learn how you can better manage your own data exchange.