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FICO® Debt Manager™ Solution

FICO® Debt Manager Solution

Boost collection revenue and capability — compliantly.

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8 Success Tips for Debt Collection in the Pandemic
July 30, 2020

8 Success Tips for Debt Collection in the Pandemic

2 PM UK BST | 3 PM CEST

COVID-19 challenges are putting unprecedented pressure on consumers' ability to repay loans, creating a debt tsunami that is overwhelming collections departments and debt collection agencies. Handling this spike with BAU approaches is a recipe for disaster.

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Cabot Credit Management

Cabot Credit Management

Learn how Cabot Credit Management boosted efficiency and customer satisfaction with FICO® Debt Manager™ Solution.

Case Study
Trustmark improves the customer experience and employee morale

Trustmark improves the customer experience and employee morale

Collections agents are more efficient and productive because they have up-to-date customer information, as well as effective collection strategies and customers’ preferred contact methods. Employee training is now easier, and customer delinquencies are reduced.

Case Study
Phillips & Cohen

Phillips & Cohen

Phillips & Cohen Manages Global Growth While Preserving a Compassionate Approach to Estate Debt Collection with FICO Solution.

Case Study
State of Maryland streamlines statewide collections with a human touch

State of Maryland streamlines statewide collections with a human touch

The state is increasing revenue from collections, citizens have a better experience with the collections department, and staff members have more interesting and rewarding jobs.

Case Study
Thames Water

Thames Water

Tailored communication strategies boost collections and customer satisfaction.

Case Study