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FICO® Debt ManagerTM is a secure, end-to-end collections and recovery management system which helps organizations collect and recover more debt, control costs, increase revenue and stay compliant.
Used by banks, telecoms, governments, collection agencies, health care providers and more, Debt Manager is highly configurable for collections, recovery, debt sale, vendor management, bankruptcy, repossession and asset remarketing. It integrates with many systems, offers transparent processing and is scalable, so it can grow as you do.
Offered on-premises or in the cloud, Debt Manager is available in three versions, each providing a different level of customization and consulting services: Debt Manager Pro, Debt Manager Pro+ and Debt Manager Premier.Visit Community
FICO® Debt Manager is a configurable solution that easily adapts to any type of collection and recovery process. Integration with existing infrastructure is straightforward. Once implemented, the solution provides the flexibility and tools to create effective, consumer-focused strategies for profitable collection and recovery lifecycle management.
Prioritizes accounts using FICO’s advanced analytics and learns who’s most and least likely to pay.
Bases collections decisions on a comprehensive view of consumer accounts, relationship and delinquency status.
Deploys collection decisions consistently across all business lines.
Includes a compliance framework to ensure regulatory adherence.
Uses preferred contact channels for higher levels of right party contact.
Manages collector productivity with configurable metrics, dashboards and reports at individual, site and team levels.
Implements with an architecture adaptable to any collection process and systems environment.
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COVID-19 challenges are putting unprecedented pressure on consumers' ability to repay loans, creating a debt tsunami that is overwhelming collections departments and debt collection agencies. Handling this spike with BAU approaches is a recipe for disaster.
Learn how Cabot Credit Management boosted efficiency and customer satisfaction with FICO® Debt Manager™ Solution.
Collections agents are more efficient and productive because they have up-to-date customer information, as well as effective collection strategies and customers’ preferred contact methods. Employee training is now easier, and customer delinquencies are reduced.
Phillips & Cohen Manages Global Growth While Preserving a Compassionate Approach to Estate Debt Collection with FICO Solution.
The state is increasing revenue from collections, citizens have a better experience with the collections department, and staff members have more interesting and rewarding jobs.
Tailored communication strategies boost collections and customer satisfaction.
During the pandemic, most states instituted special directives limiting collection activities. For example, the US Federal Government suspended student loan repayments and collection efforts on defaulted loans. Private sector businesses al...
It’s good news that smart organizations collecting and recovering debt are moving away from a singular focus on collecting money and toward a broader view, prioritizing the consumer journey and taking into consideration the total lifetime value of the customer relationship.
It’s good news that smart government agencies collecting debt are moving away from a singular focus on collecting money and toward a broader view, prioritizing customer service and taking into consideration the circumstances of the consume...
FICO® Debt Manager™ is a comprehensive debt collection and recovery platform designed to enable both large and small organizations to maximize returns, control costs and deliver strong customer engagement. It is configurable to a wide rang...