FICO® Falcon® Authentication Suite

Overview

Balance robust, secure authentication with customer experience

The FICO^® Falcon^® Authentication Suite helps organizations take a risk-based and proportionate approach to securing customers’ accounts. The comprehensive set of capabilities includes multifactor, behavioral, and biometric authentication. Device characteristics and telemetry leveraged alongside user behavior and biometrics generates a risk-based score to determine the best path for digital identity authentication.

Capabilities

FICO solutions offer a wide range of capabilities, empowering you to make smarter, personalized decisions, streamline operations, and improve the customer experience.

Biometric and Behavioral Authentication

Confirm customers’ identities every time they interact with you.

Strong Customer Authentication

Apply a risk-based approach to authenticating customers.

Identity Proofing

Verify customers’ identities when they open accounts.

How will banks develop their authentication strategies?

As digital identity authentication becomes a more mature discipline, banks must determine their strategic approach to identity proofing and digital authentication. FICO commissioned an independent study with financial institutions – could their answers help inform your authentication and fraud strategies?

65

%

Percentage of banks intending to consolidate identity solutions onto a common platform within three years

51

%

Percentage of banks that find ensuring consistent authentication experience across channels a significant pain point

51

%

Percentage of banks planning to enhance biometric capabilities

88

%

Percentage of banks where use of multiple authentication systems creates a significant operational overhead

Technical Details

FICO solutions are built on the most advanced analytic science, leveraging decades of pioneering innovation and real-world expertise.

Understand how FICO Falcon Authentication Suite helps balance the demands for account security and excellent customer experience while meeting the requirements of regulation and scheme rules.

Authentication factors include behavioral and physical biometrics, out of band one-time password delivery, security questions, and challenge and response.

Secure interactions across digital onboarding and ongoing authentication. Data and biometrics used for identity proofing are enrolled for future authentication and new factors can be easily added as customer relationships develop.

Deploy authentication that ensures only legitimate customers access accounts to protect your customers and your organization from account takeover fraud.

Orchestrate authentication technologies and offer appropriate options for inherence, possession, and knowledge.

Utilize contextual information — including data about customers and their devices, level of risk, and regulatory or scheme requirements — to determine when step-up authentication is needed and which authentication methods to deploy.