FICO® Falcon® Fraud Manager
All channels, one fraud solution – protect customers, reduce fraud losses, enable better decisions.
Overview
A powerful enterprise fraud platform
Payment modes are evolving, with consumers demanding multiple methods to transact, involving credit cards, debit cards, prepaid cards, and digital payments including real-time, person-to-person, account-to-account, and wire transfers. The ability to defend against fraud from all payment channels goes to the core of maintaining customer trust and long-term loyalty.
Contemporary Architecture
Consortium Data
The ongoing contribution of transaction and tagged fraud data from the more than 9,000 global institutions that participate in the FICO® Falcon® Intelligence Network enables FICO to continuously innovate new machine learning approaches to predict, prevent, and stop emerging types of fraud.
Contextual Fraud Analytics
The Falcon scoring engine is the analytic backbone of the platform, with the ability to run the Falcon Platforms’s industry proven consortium models, FICO custom models, and third-party models for omnipresent coverage designed for any data or channel on a single platform.
Business Rules Engine
FICO’s industry-leading rules technology enables you to respond quickly to new threats as they arise and fine-tune to your organization’s strategies, policies, and practices.
Case Management
A configurable, web-based user interface enables fraud analysts to easily investigate alerts for transactions at the customer, account and product level.
Two-way Multichannel Fraud Resolution
Protect your customers by leveraging our automated two-way customer communication service that delivers seamless consumer experience with contextual fraud controls through the preferred channel and at the right time.
Business Intelligence and Reporting
Gain expansive visibility and insights into the efficacy of fraud fighting efforts, from high-level executive dashboards to detailed operational and statistical analysis to manage your fraud operations.
Model Governance
Reduce work required by compliance staff and gain greater confidence in models through a standardized and integrated process for monitoring models and performance.
"Falcon provides a portfolio of supervised, unsupervised, and semi-supervised machine learning techniques that enable cross-channel, real-time behavioral profiling to separate legitimate and fraudulent financial transactions. FICO applies the optimal analytic technique for each type of fraud use case rather than using a one-size-fits-all approach to model development."
Features
Stop payment fraud in real time, no matter the source.
Reduce fraud risk — with positive bottom-line impact.
Leverage the world’s largest alliance of global banks working with FICO to fight fraud.
Integrate enterprise-wide data and decisioning on a single platform for efficient fraud management and response.
Bolster brand loyalty and reduce churn.
FICO’s analytics excellence protects payment transaction in real time
Related products
Learn more about how FICO solutions can drive better decisions and better results for your customers and your organization.
FICO® Customer Communication Services for Fraud
Digital communication for fraud resolution.
FICO® Falcon® Authentication Suite
Authentication that secures the digital experience.
FICO® Falcon® Compromise Manager
Detect common points of compromise faster with the power of the FICO® Falcon® Intelligence Network.
Related resources
Gain fresh ideas and new strategies for making better business decisions with in-depth thought leadership, solution insights, and customer success stories.
Solution Sheet
FICO® Falcon® Fraud Manager
Webinar
Advancing New experiences in Digital Banking Philippines, Hong Kong, Thailand
Infographic
Australia: Survey Results 2021 - What do Customers Think About Identity Proofing?
Infographic
Indonesia: Survey Results 2021 - What do Customers Think About Identity Proofing?
From the FICO Blog
Financial Crime: Technology can Transform Compliance
Visma Connect recently interviewed Jürgen Krieg - FICO's head of Global Compliance Sales. In excerpts from that article, Jürgen elaborates on the importance of compliance.
Falcon Wins Award for Big Data Analysis
Read more
Fraud & COVID-19: Lessons Learned from the 2008 Recession
Read more
Fighting Fraud: How Biometrics Enhance Identity Authentication
Read more
Using Machine Learning Analytics to Detect Fraud Scams
Read more
Digital ID Proofing – Why Fraud & Compliance Must Work Together
Read moreGet in touch
Connect with FICO for answers to all your product and solution questions. We look forward to hearing from you.