The FICO Data Privacy Policy explains FICO’s collection and use of cookies. Cookies help us remember your settings to provide you with a better browsing experience; allow us to assess, monitor, and improve the website’s performance; and enable our partners to advertise to you. You may disable the cookies by changing the settings in your browser, and you may tell us not to share your cookie data with third parties. By using this website, you consent to the use of cookies as described in the FICO Data Privacy Policy.
FICO® Retail Fraud Manager helps retailers to quickly and cost-effectively combat in-store and online returns fraud. Fraud and abuse in returned items costs the retail industry $16.8 billion per year in the U.S. alone. In addition to financial loss, retailers face another challenge: how can they determine which returns involve fraud or abuse without falsely identifying legitimate returns, and without impeding the transaction?
This FICO solution detects fraudulent returns in real time using industry-leading analytic models and rules management technology, to help investigators efficiently manage cases.
Advanced rules management and case management
FICO® Blaze Advisor® decision rules management system puts rules management into the hands of business users. FICO case management software helps retailers prioritize cases and tasks, easily assign work, and generate insightful reports.
Detect fraud with proven technology
FICO® Retail Fraud Manager detects a wide variety of fraud and abuse schemes, analyzing of vast amounts of industry-wide retail purchase and returns data. It’s based on the same technology used to protect 2.5 billion payment cards worldwide.
Reduce fraud losses
FICO® Retail Fraud Manager and FICO® Identity Resolution Engine allow retailers to stop future potential fraud by identifying suspicious connections and uncovering fraud rings.
Retail return fraud has exploded and continues to grow. Stop retail fraud and abuse losses in real-time with analytic innovation. Watch the 2 minute video to find out more.
Reduce fraud losses: FICO® Retail Fraud Manager and FICO® Identity Resolution Engine allow retailers to stop future potential fraud by identifying suspicious connections and uncovering fraud rings.
Improve efficiency: Retailers can improve their efficiency by catching more fraud without increasing investigator resources, using Retail Fraud Manager's integrated rules management and case management support.
Detect fraud with proven technology: FICO® Retail Fraud Manager detects a wide variety of fraud and abuse schemes, analyzing of vast amounts of industry-wide retail purchase and returns data. It’s based on the same technology used to protect 2.5 billion payment cards worldwide.
Maintain customer satisfaction: FICO® Retail Fraud Manager helps retailers to protect their most valuable customers and maintain high service excellence, with fast analysis of returns and minimal false-positive identifications.
Fintechs and challenger banks have put a dent in the financial services universe. By developing compelling new products, services and experiences, these companies have set a new standard and raised customers expectations. While traditional...
Making the right decisions drives success; but in the world of big data and fast change, it’s not easy. Do you want to improve customer experience, grow sales, collect debt, prevent fraud, or protect your business and customers from cyberc...
Today, millions of personalized, customized messages are blasted across a myriad of media channels daily. Relevance marketing goes beyond personalization by predicting which communications have the highest propensity of resonating with a p...