FICO^® Strategy Director for Telecommunications

Profitability

• Ensure decisions like cross-sells, device financing authorizations, loss mitigations and more are as profitable as possible.
• Easily add new data sources, customer characteristics and analytic models to strategies.
• Leverage predictive analytics to learn what’s likely to happen, and prescriptive analytics to understand what to do about it.

Agility and compliance

• React to market conditions in real time.
• Comply with ever-changing banking regulations.
• Provide a clear audit trail of decisions.

Customer loyalty

• Target and resolve problem accounts.
• Increase customer loyalty and retention.

Strategy Director connects directly to existing systems to easily add or update decision variables through a web-based platform with little IT support required. You quickly gain transparency into the entire decision model, helping you to make smarter adjustments for sustained performance over time.

‌  Voluntary churn reduction. Identify customers likely to leave and recommend proactive or reactive actions to keep them.

‌  Credit exposure and terms assignment. Assess customer ability to pay and recommend credit and device financing limits.

‌  Service plan modification. Automate adjustments to customer credit restrictions.

‌  Device finance authorization. Determine in real time, on a device- and customer-specific basis, whether financing should be offered.

‌  Cross-sell candidate identification. Spot customers eligible for additional offers like private-label credit cards and assign risk-appropriate credit lines.

‌  Loss mitigation and pre-delinquency intervention. Detect when a customer might have trouble making a payment and automate actions to reduce the balance at risk.High-performance and reliable optimization engines that support multi-threaded parallel processing out of the box.

‌  Delinquency management. Differentiate between past-due accounts and recommend individualized collection strategies.