with a better browsing experience; allow us to assess, monitor, and improve the website’s
performance; and enable our partners to advertise to you. You may disable the cookies by changing
the settings in your browser, and you may tell us not to share your cookie data with third parties.
Profitable customer management means being able to continually strike the best balance between risk, revenue and cost. FICO® TRIAD® Customer Manager does this with a unique combination of analytics, simulation, champion/challenger testing and strategy consulting. The result? Unmatched capabilities for predicting customer behavior, helping you make the right decisions at the right time. In fact, more than 65% of worldwide consumer credit card decisions are automated and improved with TRIAD Customer Manager, making it the world’s leading credit and deposit customer management solution.
Visit the FICO TRIAD Community to download software trials, get support and talk to the experts!
More revenue, fewer delinquencies
FICO® TRIAD® Customer Manager automates and improves decisions for credit cards, debit cards, deposit accounts, all kinds of loans, mortgages and other business lines. Your results will vary, but typical results show:
FICO® TRIAD® Customer Manager enables you to test and adapt strategies with FICO’s predictive analytics. Using an analytic closed-loop process, you can deliver precise and consistent customer treatments for a variety of financial products, including credit cards, current or demand deposit accounts, mortgages, installment loans and more.
Flexibility to make data-driven decisions your way.
Advanced analytics for precise, timely predictions of customer behavior.
Strategy tools give business users more power and independence than ever.
Champion/challenger testing — and the means to develop higher performing challengers.
Results tracking and reporting to measure ongoing success.
“Closed loop” architecture for continuous improvement.
FICO® TRIAD® Customer Manager customers know that effective custom models deliver tremendous benefits, but take time and effort. To find the strongest predictors, those that add directly to increases in a business’s profitability, modelers...
Ever wonder how auto lenders are reducing delinquencies by 20-25%? Tom Dehler, FICO’s Customer Management Segment Leader, talks about the challenges auto lenders face managing delinquencies and how FICO can help.
For most financial institutions, credit risk and fraud are two distinctly different departments. However, credit risk and fraud functions touch almost every point of the customer lifecycle—from marketing to origination to management to clo...
Technology means more than just automating processes: used properly, it opens up new worlds. It astounds, amazes, inspires and above all, delivers an experience that is nothing less than transformational.
This collection of stories from...