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Profitable customer management means being able to continually strike the best balance between risk, revenue and cost. FICO® TRIAD® Customer Manager does this with a unique combination of analytics, simulation, champion/challenger testing and strategy consulting. The result? Unmatched capabilities for predicting customer behavior, helping you make the right decisions at the right time. In fact, more than 65% of worldwide consumer credit card decisions are automated and improved with TRIAD Customer Manager, making it the world’s leading credit and deposit customer management solution.
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More revenue, fewer delinquencies
FICO® TRIAD® Customer Manager automates and improves decisions for credit cards, debit cards, deposit accounts, all kinds of loans, mortgages and other business lines. Your results will vary, but typical results show:
Smarter decisions
Faster adaptation
FICO® TRIAD® Customer Manager enables you to test and adapt strategies with FICO’s predictive analytics. Using an analytic closed-loop process, you can deliver precise and consistent customer treatments for a variety of financial products, including credit cards, current or demand deposit accounts, mortgages, installment loans and more.
Flexibility to make data-driven decisions your way.
Advanced analytics for precise, timely predictions of customer behavior.
Strategy tools give business users more power and independence than ever.
Champion/challenger testing — and the means to develop higher performing challengers.
Results tracking and reporting to measure ongoing success.
“Closed loop” architecture for continuous improvement.
We want to help you future proof the next step in your organization’s journey by sharing the lessons FICO experts have learned about building resiliency during tumultuous times. Register below to gain access to our virtual event series.
From April 20 through May 28, FICO will host a series of live webinars sharing best practices and strategies for resiliency in your organization. The topics fall within six tracks including adaptability, digital customer engagement, risk management, operational efficiency, building trust and protecting customers.
FICO® TRIAD® Customer Manager customers know that effective custom models deliver tremendous benefits, but take time and effort. To find the strongest predictors, those that add directly to increases in a business’s profitability, modelers...
Ever wonder how auto lenders are reducing delinquencies by 20-25%? Tom Dehler, FICO’s Customer Management Segment Leader, talks about the challenges auto lenders face managing delinquencies and how FICO can help.
With customer risk and uncertainty rising, you might not think of now as a time of opportunity. Yet now is an ideal moment in auto finance for organizations to pull ahead in customer loyalty. By creating proactive data-driven strategies fo...
Do you understand the long term impact of your customer decisions? Are you confident that you can make multi-dimensional customer decisions consistent with behavior, risk and profitability potential? There is more to being a resilient orga...