Acquisition, Origination & Growth for Telecommunications

Telecom teams we work with:

Credit — Leverage credit risk analytics to ensure all offers and customer decisions are consistent with the desired risk strategy and meet all regulatory requirements.

Loss prevention — Better predict future losses and prescribe proactive treatments that reduce fraud and attrition losses through data and analytics.

Marketing communications — Improve the efficiency of your marketing spend and drive increases in ARPU with a risk-informed and analytics-driven approach.

Customer lifecycle management — Focus your company's efforts by identifying the "best" segments and operationalize these insights with an agile approach.

Loyalty retention — Drive increases in LTV by deeply understanding which at-risk customers are likely to churn and align with your marketing team to deliver highly targeted and personalized retention offers.

• Deploy a comprehensive credit platform. Leverage the best of analytics-driven decisions with an origination platform, use multi-channel communication to drive subscriber activations, reduce service contract fraud, deliver highly accurate credit risk scoring for individuals and small businesses, and leverage optimization to create highly impactful offers across the customer lifecycle.
• Employ risk-informed marketing. Rely on data and analytics to score prospects and determine which segments are best to target, provide offers on multiple digital channels for high activation, and leverage prescreened offers (in regions where allowed).
• Ensure compliance for mobile money. Compete in this emerging scenario by deploying know your customer (KYC) and anti-money laundering (AML) solutions, a decision management platform, a scoring system that includes both traditional customers as well as the "unbanked," and use multi-channel and automated communications to drive low-cost self-service on mobile devices.
• Orchestrate customer treatment strategies. Make use of analytics to accurately understand your credit exposure and prescribe treatments, understand and proactively prevent voluntary churn, predict profitability and deliver multi-channel customer engagement to drive completion of key account actions.