Analytics & ML
Leverage our patented AI techniques to develop your advanced analytics and train your ML models to deeply understand and predict customer behavior.
Card Fraud
Deliver superior fraud protection experiences and prevent debit and credit card fraud before it happens.
Poor card fraud management experiences cost you customers
Customers around the globe are sensitive to fraud management experiences. When they experience fraud, they demand immediate resolution through the channels of their choice — or they’re willing to find another provider who can meet their expectations.
*FICO Digital Consumer Banking and Fraud Survey, 2021
%
of customers have reported actual or suspected fraud to their bank
%
of customers will complain or leave if they’re unsatisfied with a bank’s fraud management
Identify and stop debit card and credit card fraud
Credit card and debit card fraud continues to grow as banking and commerce move ever more online. Your customers need best-in-class protection against card compromise, stolen card information, and fraudulent charges. With our proven capabilities, powered by AI and machine learning analytics, you can put strong protections in place while delivering seamless and delightful customer experiences.
Battle-tested capabilities that help you detect and prevent global credit card and debit card fraud
Uncover and stop card fraud — across all your portfolios and channels — by bringing together capabilities that include data ingestion, machine learning analytics, decisioning, orchestration and more. The beauty of FICO’s reusable capabilities is that they can solve multiple problems from a single, powerful source — giving you incredible, repeatable success as you grow and establish your market-leading position.
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The right data, the right place, the right time
Combine data from disparate sources, when and where you need it, to identify suspicious, out-of-pattern, and fraudulent card transactions. Make real-time decisions to stop emerging fraud threats before your customers and your business are impacted.
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Insights that drive meaningful actions
The insights from our FICO® Falcon® Intelligence Network, a consortium of more than 9,000 global institutions, are one of the strongest weapons available in your fight against fraudulent activity. Patented AI and machine learning analytics, trained from more than 180 billion annual transactions and available out-of-the-box for specific portfolios and regions, quickly and accurately identify unauthorized activity, spotting fraud regardless of product or channel.
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The best outcomes for your customers and your business
Deliver the fraud management experiences that keep your customers happy and keep fraudsters at bay. Use cutting-edge decisioning and communication capabilities to alert your customers about potential fraud, through the channel of their choice, to verify legitimate transactions or confirm unauthorized ones. Our outcome-oriented capabilities give you the tools to confidently delight your customers without sacrificing anything when it comes to stopping fraud.
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Deep expertise for immediate return on your investment
When you partner with FICO, you get access to experts with more than 3,000 combined years of fraud-fighting experience. This expertise, paired with your in-house team and FICO’s industry-leading AI and machine learning analytics, means you can stop more fraud, faster. Put your trust in the proven performance of FICO’s fraud capabilities and enjoy immediate return on your investment, while beating the competition to the market.
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Start with fraud, then scale up
With FICO® Platform capabilities, you are not limited to simply stopping credit card and debit card fraud. When you’re ready, you can use the same technology to solve other thorny business problems, from application fraud and customer acquisition to consumer engagement and credit risk management.
Why FICO?
FICO has been a proven leader in card fraud detection and prevention for more than three decades. We offer out-of-the-box card fraud models that deliver immediate value to your portfolios, no matter where in the world you do business. Our Falcon Intelligence Network provides billions of tagged transactions every year from more than 9,000 participating global financial institutions, giving all our fraud customers unparalleled performance.
Case Study
PULSE® a Discover® company
How PULSE Network took a proactive approach to debit card fraud and reduced losses by 40%
"There were very few people who thought we could meet the deadline on this project. It was so big, and there was a tremendous time crunch factor. But FICO delivered the platform ahead of schedule and under budget. FICO greatly impressed us all."
Jim Lerdal, Executive Vice President
PULSE Operations, a Discover Company
Capabilities
FICO solutions offer a wide range of capabilities, empowering you to make smarter, personalized decisions, streamline operations, and improve the customer experience.
Decisions
Make more precise, consistent, and intelligent decisions across your enterprise with expert control over your decision logic.
Composition & Orchestration
Choreograph your intelligence to animate customer journeys by weaving data, insights, and actions into positive, memorable, and valuable moments in your customers lives.
Feature Management
Get more machine learning projects into production by leveraging a shared library of derived data attributes across your enterprise.
Governance
Enforce overall management of the entire ecosystem so you can move quickly and with confidence.
Testing & Validation
Ensure your configuration drives the desired outcomes by testing and validating business services across FICO® Platform.
Related solutions
Learn how FICO solutions can empower you to make smarter, personalized decisions, streamline operations, and improve the customer experience.
Consortium Scores
Smarter, faster credit risk assessment to enhance your bottom line.
Learn more
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Customer Communications for Fraud
An intelligent omnichannel digital customer communication management solution for low-friction, high-security fraud alert resolution.
Learn more
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Enterprise Fraud Innovations
More than 30 years of continuous, proven fraud-fighting innovation, powered by artificial intelligence and machine learning.
Learn more
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Scams Protection
Stop scams, protect customers, lower risk, and prevent losses from payments fraud with cutting-edge artificial intelligence and machine learning.
Learn more
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From the blog
Get the latest insights, solutions, and strategies for improving business results from the FICO experts and thought leaders.
February 16, 2023
US Card Skimming Grew Nearly 5x in 2022, New FICO Data Shows
Debit card skimming grew at the unprecedented rate of 368% from 2021 to 2022, but there are steps banks and consumers can take to combat compromised cards
April 13, 2022
Contactless Payments Fraud – A Sleeping Lion in a Trillion-Pound Market
Why the rise of 'tap & go' payments during the pandemic has increased fraud risk and what lenders can do to mitigate contactless payments fraud.
September 06, 2022
European Card Fraud in 2021: Winners, Losers and Scams
The United Kingdom and the Nordic region continue to lead Europe in terms of digital transformation and fraud loss reduction - but non-card scams are rising fast
Put customers first in your card fraud management strategies
Isn’t it about time you put the best technology to work for your customers and your business? Harness the tremendous power of FICO’s capabilities for your card fraud management team, protecting more credit cards and debit cards along the way. Delight customers, reduce false positives, and stop fraudulent transactions faster.
