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Outperforming expectations starts with a unified set of tools
Collections and recovery (C&R) groups are often last in line for budget, headcount and IT support. Meanwhile, they’re expected to perform in environments of aggressive growth and new impairment and loss mitigation requirements. To succeed, C&R needs a sustainable infrastructure to:
FICO’s Collections and Recovery Ecosystem delivers an unmatched combination of advanced analytics, decision management technology, customer engagement and domain expertise. Key Ecosystem components include:
Solving your biggest and most complex business problems.
FICO Optimization Community
A highly automated accounts receivable management system to help control costs, boost revenue and stay compliant.
FICO Collections & Recovery Community
Two-way automated voice, text, email and mobile app notifications that are smart, scalable and include a human touch.
Gives credit grantors unprecedented visibility and control of accounts placed with agencies, attorneys, debt buyers and internal recovery departments.
Transforms collection and recovery effectiveness and customer connectivity with easy-to-use analytic tools.
A business built around the customer
Shop Direct is a multi-category digital retailer. Its purpose is to make good things easily accessible to more people. With tens of thousands of products from clothing and furniture to electrical goo...
The way most banks try to boost performance is like walking around a dark room with a dim flashlight. Only able to see a few steps ahead in one direction, they select and test a new strategy. If it’s successful, they roll it out and start ...
It’s good news that smart government agencies collecting and recovering debt are moving away from a singular focus on collecting money and toward a broader view, prioritizing the consumer journey and taking into considerati...
The FitAgent™ user interface reaches into the vast amount of information available in FICO® Debt Manager™ to consolidate, organize and summarize exactly what a collection agent needs to know before contacting a consumer. It decreases call ...