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Banks must do more, with less, in a challenging environment
In the pursuit of growth, many banks have increased their acquisition efforts and loosened credit risk policies. As a result, the number of accounts going to collections and the amount of debt entering recovery have both grown, and loss provisioning requirements add incremental pressure.
For many collections and recovery shops, staying effective and efficient is a huge challenge, especially with flat or shrinking headcount. Plus, outdated systems and processes can lead to lower job performance and higher attrition, along with more customer friction.
The FICO Collections and Recovery Ecosystem for Banking offers a sophisticated, flexible debt management infrastructure that helps you:
The foundation of FICO’s Collections and Recovery Ecosystem for Banking is the seamless integration of our world-class analytics and strategy development tools and robust decision execution environments. This integration facilitates a "learning loop" that empowers business users to quickly understand the performance of their current treatment strategies and to develop, test and deploy refined challenger strategies that will drive more satisfying customer experiences and more profitable business outcomes.
Solving your biggest and most complex business problems.
FICO Optimization Community
A highly automated accounts receivable management system to help control costs, boost revenue and stay compliant.
FICO Collections & Recovery Community
Make more profitable customer and account decisions.
FICO TRIAD Community
One direct, efficient and secure desktop connection to creditors, partners, agencies and data sources.
Gives credit grantors unprecedented visibility and control of accounts placed with agencies, attorneys, debt buyers and internal recovery departments.
If there’s anything we’ve learned from our customers, it’s the power of community. Connecting people who use the same technologies to share ideas and discover new and better ways to solve business problems helps everyone reach their goals ...
Client: Credit Guarantee Corporation Malaysia (CGC)
Challenge: Enhance its originations and risk management capabilities to expand across the credit lifecycle with low risk.
Solution: FICO® Blaze Advisor® decision rule...
The landscape of fraud is changing, criminals have become more sophisticated and organizations must respond to this challenge whilst maintaining a strong customer experience and complying with regulatory change. Point solutions are no long...
Most of us in the collections and recovery industry are familiar with the dichotomy between account-based and consumer- based approaches to collection. In recent years, many organizations have made strenuous attempts to implement consumer-...