Analytics & ML
Leverage our patented AI techniques to develop your advanced analytics and train your ML models to deeply understand and predict customer behavior.

Broaden and deepen customer relationships by leveraging FICO’s leading data science, optimization, and technology expertise. Our advanced analytics will empower you to take the right action at a moment’s notice — while balancing portfolio risk and profitability for your organization.
Create integrated customer journeys, processes, and pricing with our analytically driven, real-time technology. FICO® Customer Management solution unifies all your data, monitors customer value, and automatically determines the right action — e.g., credit line increase, gentle payment reminder, cross-sell offer — for each customer using centralized decisioning. Use our capabilities to find and support financially vulnerable customers and better manage past-due/pre-delinquent customers through a continuous improvement of decision processes.
With 60+ years of groundbreaking work in predictive analytics and AI, FICO powers robust capabilities with the most advanced technology available. Our solutions enable you to streamline operations, improve customer experiences, and make smarter, more profitable decisions. Leverage the vast amount of data your organization absorbs and transform those streams into real-time, actionable decisions. The result is more holistic customer views and an ability to optimize decisions around customers and business processes faster than ever.
With everything going on, it is easy to forget about the “why.” In this video, we are reminded that the why for financial institutions is the customer and their experience. As our CMO Nikhil Behl says, “The beauty of FICO is to allow people to live the richest life they possibly can, whether that be their first home or their first car. It is truly based on that individual person and nothing else really matters at the end of the day.”
Leverage our patented AI techniques to develop your advanced analytics and train your ML models to deeply understand and predict customer behavior.
Make more precise, consistent, and intelligent decisions across your enterprise with expert control over your decision logic.
Give your business users the crystal ball they need to creatively explore ideas, respond to emerging trends, and build better decisions.
Inform your decisions and enrich your insights with signals from third-party data and other alternative data sources.
Choreograph your intelligence to animate customer journeys by weaving data, insights, and actions into positive, memorable, and valuable moments in your customers lives.
Get more machine learning projects into production by leveraging a shared library of derived data attributes across your enterprise.
Unleash the power of mathematical optimization — use high-performance solvers to model business problems and calculate the best possible decision to maximize your desired outcomes.
Ensure your configuration drives the desired outcomes by testing and validating business services across FICO® Platform.
Revolutionize your data-intensive business applications with composable dataflows that dramatically improve your customer-facing business decisions.