Debt Recovery and Sales

Cost-effectively recover debt and improve improvement of collections account placement using a proven methodology and advanced technology.

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Take the guesswork out of debt recovery decisions

Use FICO’s analytical approach to identify which accounts should be outsourced for optimal recovery and which agency is best suited to deliver results. Our secure data exchange in conjunction with agency management performance reports help ensure a secure and effective process.


Learn how FICO solutions can empower you to make smarter, personalized decisions, streamline operations, and improve the customer experience.

FICO Advisory Services

Partner with us for deep decision making insights, increased business analytic knowledge and a vision for your longer term strategic direction.
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FICO® Recovery Analytics

A systematic, reliable way to prioritize debt recovery accounts for treatment, and focus efforts where they are most likely to produce results.
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Case Management

Debt recovery with a customer-centric approach.
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Agency Management

Provide greater visibility and control over the placement of accounts and their assigned outsourced debt recovery agencies.
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Statistics, numbers & data

40% of credit-issuing financial institutions outsource some or all of their collection and recovery activity
$50 billion+ is recovered by third parties every year in the US alone
20% increase in recovery by using smart agency placement
April 26, 2021 – April 30, 2021

Success Realized: Digital Transformation Delivered

Customers who have beaten the odds and found the keys for succeeding in a slowly recovering world.

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From the FICO Blog

Get the latest insights, solutions, and strategies for improving business results from the FICO experts and thought leaders.
June 30, 2020

Collections Post-Pandemic: Ramping up Collection Activities

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January 02, 2020

Top 5 Collections Posts of 2019: Analytics and Automation

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March 02, 2021

Can Open Banking and AI Help Us Manage At-Risk Customers?

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Contact us to see how we can help you.

FICO supports more than 500 Collections & Recovery clients around the world, across a variety of industries.