Connecting Self-Serve Communication and AI to Collect More Debt
Consumers expect individualized treatment, omnichannel communication options, convenient self-service, and a sense of control over their debt collection process. Use digital communications with AI to meet these expectations to collect more debt, at a fraction of what it costs using human agents.
Conduct Interactive Communications
Orchestrate Full Omnichannel Communications
Schedule Digital Communications
We’ve had great success using FICO customer communications. We’re seeing major efficiency gains in increased promise-to-pays as well as decreased dependencies on call centers, including reduced headcount.
Increased Contact Rates and Debt Resolution
Frequently Asked Questions
Improve Debt Collection Resolution While Improving the Customer Experience with Digital Self-Service
The results speak for themselves: more contacts, promises-to-pay and payments. Improve your own debt collection through self-service omnichannel communications.